Delivering In-Depth IT Solutions Tailored for You
At IT HERO we are passionate about providing superior IT solutions for our clients.
We achieve this by delivering premium technology combined with excellence in IT services standards.
We collaborate with our clients to develop a relationship built on integrity, trust, transparency, and being accountable for risk mitigation, return on investment and exceptional value; all supported by a team of local IT experts.
As your trusted IT Solutions partner, we will guarantee you benefit from our following market leading differences:
Providing you with pro-active IT Support,
ensuring your company is not being affected by costly, time wasting repeating issues that simply need to be rectified rather than patched.
We work with you to define your requirements, then explain the best solution to you in plain English.
We are constantly building and improving our services by investing heavily in our internal infrastructure and critical staff training.
IT HERO's employees are business people with a passion for technology. We have valuable experience that can help your business leverage IT to meet and exceed goals by implementing solutions that are right for you.
Maximising your return on investment (ROI)
for business-critical IT systems, be it infrastructure, applications, or Cloud based environments.
IT HERO is a managed IT services provider dedicated to supporting SMEs across Gauteng to re-take control of their IT in pursuit of making sure that these are the types of issues or problems you never have to spend time worrying about, allowing you to focus on your direction.
WE RESOLVE SUPPORT TICKETS AND REQUESTS FASTER
When you submit a support ticket, we work on it immediately. This means our team solve your problems faster, which in turn means you increase productivity. If there is an IT support issue that needs to be resolved now or discussed, feel free to call the team. We will always do our best to get things solved before you leave the call.
WE PROMOTE SMART USE OF YOUR IT BUDGET
We will never sell you something for our financial benefit, rather we sell you IT solutions that we genuinely believe will solve a problem you are experiencing or promoting the accomplishment of a goal.
WE CUT TO THE CORE OF EVERY ISSUE
Even if it means more work for us, we fix your problems. We do not treat the symptom - we cure the disease. We have always been against "Band Aid" IT support fixes and pledge to always leverage the true pro-active approach to IT that you need to thrive and increase productivity.
WE LET YOUR TEAM WORK MORE EFFICIENTLY
Every minute that your team are dealing with mundane issues, time-consuming workarounds or other disruptions is a minute that your company is affected and directly causing financial impact. We address this via an innovative combination of optimized hardware, state-of-the-art software and automated processes custom built to suit you.
What truly individualises IT HERO is that we have specific, organic experience across many industries in our everyday company landscape and client portfolio. We understand both your organization and the market you are operating in, widening our exposure to industry-specific software, issues and ultimately how those organisations operate best from a business prospective.