This website is operated by Heroic IT Solutions cc 2007/220120/23, trading as IT HERO with head office address located at 117 Kessel street, Fairland, Johannesburg, South Africa; which is referred to as “IT HERO” in these Terms of Use.


Your Acceptance


By accessing or using this website, you signify your acknowledgement and agreement to these Terms of Use, and to IT HERO’s Privacy Policy and Cookie Policy which; collectively, form IT HERO’s terms and conditions and govern IT HERO’s relationship with you in relation to this website.


If you do not agree with any part of IT HERO’s terms and conditions, please do not browse or use this website.


IT HERO may, without notice to you, at any time, revise these Terms of Use and any other information contained in this website. IT HERO may also make improvements or changes in the products, services, or programs described in this website at any time without notice, and you agree to be bound by such improvements or changes.


You are encouraged to periodically review IT HERO’s terms and conditions.




All contents (including names and logos) of this website are protected by copyright owned by IT HERO. All rights reserved. Copying, reproducing, adaptation, publication or creation of derivative works of any part of this website is prohibited.


By complying with IT HERO’s terms and conditions, you have a non-exclusive, non-transferable, and limited permission to access this website as a client or potential client of IT HERO.


IT HERO does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights.


Any software and other materials that are made available on this website for downloading, access, or other form of use will be governed by their own license terms, conditions, and notices. Your failure in complying with such terms, conditions, and notices may result in automatic termination of any rights granted to you without prior notice. In this case, you shall immediately destroy all copies of downloaded materials in your possession or control.


Limited Right to Use


Unless otherwise specified, you may not copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any information, software, products or services obtained from this website.




This website provides you with access to IT HERO sales website through the Shop tab. Please refer to IT HERO sales website Terms of Sales and Refunds & Returns Policy prior to browsing, using or acquiring any products or services from the IT HERO sales website.




Unless specifically advertised, all prices shown in this website exclude Value Added Tax (VAT).

Errors and omissions expected


Disclosure of Information


IT HERO does not claim ownership of the information you provide to IT HERO (including feedback, ratings, reviews and suggestions) through this website or in connection with this website. However, by posting, providing or submitting any information to IT HERO (“Submission”), you grant IT HERO a royalty-free, irrevocable and non-exclusive right to use, modify, adapt, reproduce, create derivative works from, translate, edit, perform, distribute, and display your Submission in any media.


IT HERO is under no obligation to post or use any Submission you may provide and IT HERO may remove any Submission at any time in its sole discretion, and IT HERO takes no responsibility and assumes no liability for your Submission.


By posting a Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in these Terms of Use including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submission.


No compensation will be paid to you with respect to the use of your Submission.


Privacy Policy


IT HERO is committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which your personal information will be collected, used and disclosed. Please refer to the policy for more information.




IT HERO applies a range of security controls to protect its website from unauthorised access, however, due to risks involving the use of internet, IT HERO recommends you take appropriate and adequate precautions when using this website. IT HERO also recommends you use an appropriate firewall and up-to-date anti-virus software to protect your computer systems.


IT HERO shall not be liable for any interference with or damage to your computer system, software or data occurring in connection with or relating to this website or its use.


Links to Third Parties Websites


This website may contain links to third parties’ websites, however IT HERO is under no control of third parties’ websites and is not responsible for the contents, changes or the availability of those websites. IT HERO makes no warranties and accepts no liability in relation to your use of these third parties’ websites and to the material contained on such websites. Links that IT HERO may provide to you in this website are for your exclusive convenience only and IT HERO does not endorse such websites.




Your access to use of and reliance on this website and content accessed through this website is entirely at your own risk. This website is provided on an "as is" or "as available" basis without any warranties of any kind.


IT HERO does not assure that all information in this website is accurate and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website.


IT HERO does not warrant that your access to this website will be uninterrupted, timely, secure, error-free, or that content loss won’t occur. IT HERO, therefore, disclaims all warranties for or with respect to any kind of virus, malware, or harmful content or components accessed or received as a result of the use of this website or content accessed through this website.




Published on 4 April 2020