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VoIP Line

A VoIP Line is a direct line service used together with a VoIP telephone (desktop/cordless) or phone adapter (ATA).

We use VoIP technology to provide a telephone service over your wired or wireless broadband internet connection.

VoIP stands for Voice Over Internet Protocol, or in more common terms a phone service over the Internet.

If you have a reliable internet connection such as Adsl, 3G/HSDPA, WiMAX or Fibre, you can get a phone service delivered through your internet connection.

Furthermore, a VoIP Line service, unlike outdated fixed lines, can be moved without requiring a change of telephone number. In addition,We can supply either geographic or non-geographic numbers. Alternatively, you can keep your existing telephone number and port it onto our Network.

A VoIP Line service is ideally suited for home and small business use.  Whereas a VoIP Trunk or Hosted Switchboard solution is better suited for larger business clients.

Finally, expect to save up to 50% on your monthly call charges with IT hero's low call rates and a VoIP Line


Service Fee:


Order your VoIP line today

(incl. VAT)

Contract Term: Month-to-Month

Why you should choose a IT Hero VoIP Line:

  • Save up to 50% on your monthly call charges with a VoIP Line and IT Hero’s low call rates

  • Choose between a geographic or non-geographic telephone number or keep your main telephone numbers when you port to Us.

  • Never miss a call because you can set up calls to forward to voice mail or your mobile phone.

  • By the same token, divert calls quickly and easily in case of a connectivity or power failure.

  • Record your own voicemail message or use the default recording.

  • Enable call waiting and receive two simultaneous calls (on compatible phones).

  • The VoIP Line solution is compatible with most SIP phones and softphones.

  • Receive a free fax to email service when you sign-up.

  • Voice mail notifications sent directly to your email inbox.

  • Receive free and fast remote support.

  • Billing and call rate packages are simple to understand and as such, you can easily measure returns.

  • Lastly, you can sign-up on a month to month contract.


Monthly Service Fee: R49.00 (including VAT)


  • A IT HERO VoIP Solution

  • Reliable Broadband Internet connection

Frequently asked questions:

What Numbers does IT Hero offer:

We can offer you a new number with your solution or you can port your existing number.

We are able to offer geographic numbers from all major networks registered with The Number Portability Company.

A geographic telephone number is a number that starts with 01, 02, 03, 04 or 05 and a non-geographic number begins with 080, 086 or 087.

Can I keep my existing number?

Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.

Does IT Hero provide Internet connectivity?

We do offer internet connectivity and can advise you on a solution that best suits your needs.

Contact us if you want to find out more.

What payment method can I use to pay for my VoIP services?

We offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.

On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls.
Payment is collected strictly via debit order three working days later.

Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.

What do others pay to phone my number?

These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.

View our VoIP Solutions

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