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Toll Free Telephone Numbers

Toll free numbers or a Toll free telephone number is a telephone number with an 0800 prefix that is billed for all incoming calls, instead of incurring charges to the originating telephone subscriber.


 The charge for using a toll free phone number is paid for by the called party instead of the calling party.  

Thus for the calling party, a call to an 0800 number from a landline or mobile is free of charge.

Your customers might not be enjoying the benefits of Our low local, national and mobile rates. And they might still be paying high rates to their mobile or fixed-line provider.


As a result, a 0800 number could be an indispensable asset to your business.

 Furthermore, customers recognize “0800” numbers as being free of charge, which no doubt has a positive impact on whether or not they’re going to call your business.  Consequently, toll-free numbers can help you to brand your business.

All you need is a reliable internet connection and a IT Hero Hosted Switchboard or a IT Hero VoIP Trunk connected to your existing VoIP PBX.

Monthly Service Fee:


See Pricing for details

(incl. VAT)

See Pricing for incoming call rates

Why choose a IT Hero Toll Free Number:

  • Add credibility to your brand, services and products.

  • Increase customer service perception.

  • It costs your caller nothing to call you irrespective of the caller’s network.

  • The ‘free’ aspect will encourage and increase the number of enquiries and orders.

  • Reduce barriers to purchasing products online.

  • Give your business a national presence.


Monthly Service Fee:

  • R150.00 (including VAT) for the Toll Free telephone number.

  • Incoming calls from South African Fixed numbers:  R 0.39 (R 0.34 + VAT) per minute.

  • Inbound calls from South African Mobile numbers: R 0.69 (R 0.60 + VAT) per minute.

  • Received calls from International numbers: R 0.39 (R 0.34+VAT) per minute.

Inbound/received calls are billed per second from the first second.

What you need to get started:

  • A IT HERO VoIP Solution

  • Reliable Broadband Internet connection

View our VoIP Solutions

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